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  • Free shipping on orders 60 dollars up Free Shipping from $60 up International shipping International Shipping
  • Call Toll Free (877) 901-8697

About Us

Hello and thank you for your interest in finding out more information about Puzzle Zoo and ToyZoo.com.

Our History

Puzzle Zoo's beginning can be traced back to 1993, when entrepreneur and toy collector Jay Demircift opened the doors to the flagship Puzzle Zoo location in Santa Monica, California. Located in the famed 3rd Street Promenade, Puzzle Zoo (as its name would suggest) originally sold only puzzles within its walls. However, the location quickly emerged as Santa Monica’s premier independent toy store when Puzzle Zoo became the first store to carry Mighty Morphin' Power Rangers action figures and accessories in Southern California. From one blockbuster toy line to thousands, Puzzle Zoo eventually expanded to five different locations in the nearby cities of Los Angeles, Pacific Palisades and Costa Mesa. Shopping at these stores became an experience, the Puzzle Zoo experience, as children, parents and toy collectors alike saw exactly what made Puzzle Zoo a unique toy store.

In 1995, Puzzle Zoo started what would become ToyZoo.com when it launched its first online storefront. Known simply as PuzzleZoo.com, this website allowed the company to share the Puzzle Zoo experience with customers around the country. As Puzzle Zoo grew, so did the website. Once home to just a wide array of puzzles, by 2010 PuzzleZoo.com carried thousands of action figures, games, dolls, toy and more. To reflect the diverse selection of toys available, in 2013 PuzzleZoo.com was reborn as ToyZoo.com.

What We're About

ToyZoo.com is about making online shopping a simple, enjoyable and rewarding experience. With more than two decades in business, our buyers excel at finding toys, board games, puzzles and other items collectors crave and enthusiasts enjoy. ToyZoo.com has a vast selection of toys from Star Wars, DC Comics, G.I. Joe, Littlest Pet Shop, Transformers, Marvel, Lego and more. We also have the top puzzles from brands like Ravensburger, Mega Brands, Eurographics and Educa. Arts & Crafts fans will love our extensive selection of activities from Melissa & Doug, Creativity for Kids and more.

ToyZoo.com prides itself on the relationships we have built with distributors and is committed to providing customers with the very best products, service and overall shopping experience. When you shop ToyZoo.com, you can expect an easy to use shopping cart, detailed descriptions, a simple check-out process and a hassle-free return policy. ToyZoo.com has more than 10,000 items online and we receive new items every month. If you're looking for an obscure Japanese action figure or the latest Lego set, you need to visit ToyZoo.com first.

Why Shopping Here Matters to You

We've taken the mystery out of buying toys online. ToyZoo.com ships to the contiguous 48 states for just $7.95* on all orders under $60, no matter how large or heavy your order is. If you spend more than $60 and choose Flat Rate Shipping, your entire order will ship for free. We also offer shipping to Hawaii, Alaska, Puerto Rico, Canada, Mexico and many countries around the world. If you are ever unsatisfied with your purchase for any reason, you have seven days to return it for a full refund of the purchase price. Most orders ship within two days via USPS or UPS with four to seven day shipping.

ToyZoo.com accepts all major credit cards and Paypal. We also accept money orders and checks for orders made through the mail and over the phone.

As a family-run business, Puzzle Zoo and ToyZoo.com strives to be the premier toy store for the entire family; with toys for mom, toys for dad and toys for the kids. In store or online, Puzzle Zoo and ToyZoo.com aim to provide our customers with top-notch toys, quality customer service and a pleasant shopping experience.

The Puzzle Zoo & ToyZoo.com Team

  • ToyZoo.com
  • 1181 Nicole Ct.
  • Glendora, CA 91740 USA
  • 1-877-901-TOYS (8697) toll free
  • 909-592-8536 phone
  • 909-592-8366 fax
  • customerservice@toyzoo.com